It is a well-known fact that employees have a tendency to have a negative perception of HR. It can be difficult to tell whose interests HR puts first: those of the company or the employee. In actuality, it frequently comes down to the individual HR professional and the company culture. However, HR professionals realize that it is important to have a genuine relationship of mutual trust with employees so as to fabricate a superior working environment.
In a recent survey on workplace relationships, under 5% of respondents said that they would tell HR on the off chance that they were dating a colleague. Also, if an organization's dating policy expected workers to report their relationship, still just 42% of representatives say they would go along. Can any anyone explain why employees keep down this work-related personal detail from the very department designed to help?
49% of employees have below average trust in HR to keep an office relationship confidential. This goes to show that HR needs to invest more time in developing that trust. Here are five different ways to guarantee your employees feel good trusting in HR.
Take Action: In the event that you oversee regular employee engagement surveys, it is pivotal to transparently impart the outcomes consistently. Try not to be hesitant to share both positive and negative feedback, and how you plan to improve the situation in the future. However, do not stop there. Ensure that you report back on new activities you dispatch because of the survey and after that gather input on these activities.
Welcome workers to participate in an active feedback loop, with the goal that they can track progress and see that HR is following through.
Prioritize Confidentiality: In the event that an HR proficient shares insider information with colleagues in other departments, workers may appreciate the scoop, yet will probably stay away when they have their own concern. Keep private things private and respect worker privacy no matter what. This includes abstaining from sharing private data to company leadership without employee consent. Unless there are legal concerns, the employee should never feel like you will deceive their trust with anybody at the organization, from top to bottom.
Avoid Favoritism: While it is critical for HR to have friendly and personal relationships with employees throughout the organization, there is a reasonable line to be drawn. In the event that HR is seen investing a lot of time with one or two employees inside and outside the workplace, others may perceive favoritism and question the kinds of information being talked about. Be mindful so as not to risk worker certainty by organizing some work connections over others.
Be a Presence: HR more often than not sits somewhat isolated from rest of the workforce, as they work with private data, like compensation and performance data. Because you far away do not mean you should ever be out of mind. Go past an "open door policy" by requiring each day to walk the floors and chat with employees. Building a personal relationship will make it substantially simpler for workers to come to you when they have to talk.
Sincerity is Crucial: It can require huge time to build employee trust, however, it just takes one rupture of secrecy to break that trust. Try not to make the promise of confidentiality an empty one. The more bonafide you are tied in with advocating for employees and maintaining a reliable relationship, the more employees will proactively put their trust in you.
The information does not lie, and it is obvious to see that there is a quick requirement for enhanced HR-employee trust. Without this trust, companies risk decreased employee happiness, higher turnover, and compliance missteps. Set aside the opportunity to get a pulse on your organization and consider reinvesting in the foundations of mutual trust.