CRM – An Urgent Demand of Today‘s Profession
We live in an ecosystem where communication is carried out daily in endless ways with a new customer every day. This has resulted in the increased competition in the market with an urgent need to manage and analyze the communication made with the customers. To address this current issue, Customer Relationship Management (CRM) makes an entry, which acts as a platform to develop and maintain the relationship with the customers in a smart and an enhanced way. CR...
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